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Post by Inspeqtor on May 27, 2017 22:12:28 GMT
I have an older laptop running Windows 7 that 'sees' my router WiFi but won't connect. A few months ago I had to buy a new router.
My new router is a LinkSys AC1750 Router.
I 'thought' I had input the password in to my laptop. The laptop does 'see' the Wifi.. I have a main wifi and a guest wifi with this router which my laptop does see both of those, but I want to use the main wifi. How do I change the password in my laptop?
Thank you!
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Post by Sepiana on May 27, 2017 23:29:01 GMT
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Post by Inspeqtor on May 28, 2017 1:11:18 GMT
Sepiana,
I am sorry I did not make it clear enough. No I do not need or want to change my password within the router.
What I need to do is get my laptop to connect to the router.
I am 'guessing' I need to change the password within the laptop to connect my laptop to my router.
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Post by Sepiana on May 28, 2017 1:24:39 GMT
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Post by Inspeqtor on May 28, 2017 5:05:58 GMT
Sepiana, I just spent the last 90 minutes with chat support from Linksys from very friendly and helpful agent (Maricel P.) from them. I asked her (I am assuming Maricel to be female) how much time she had on her shift when we were done, (it was 12:56AM for me) she said her shift ended in 4 minutes! She had to put up with all my bumblings and screw-ups, but she remained very nice and friendly  Thank you for the link to their customer service Oh I was really surprised to get help at all this late at night. She said they are there 24/7!! |
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Post by Tpgettys on May 28, 2017 5:23:54 GMT
Oh I was really surprised to get help at all this late at night. She said they are there 24/7!! Good customer support is priceless, it really is. I give utter loyalty to company's that will do that, without question. |
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Post by Inspeqtor on May 28, 2017 5:37:59 GMT
Oh I was really surprised to get help at all this late at night. She said they are there 24/7!! Good customer support is priceless, it really is. I give utter loyalty to company's that will do that, without question. I totally agree with you there! |
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Post by Sepiana on May 28, 2017 15:52:56 GMT
Thank you for the link to their customer service Charles, you are most welcome! It looks like from the way you described your experience with them you got the help you needed -- fast, expert, and straight from the horse's mouth. |
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Post by Inspeqtor on May 28, 2017 19:28:09 GMT
Thank you for the link to their customer service Charles, you are most welcome! It looks like from the way you described your experience with them you got the help you needed -- fast, expert, and straight from the horse's mouth. Well.... I don't think she was REALLY a horse...  but she did help me a lot! |
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but she did help me a lot!